STOVE Customer Service
Announcement

Update

12/10 (Wed) STOVE Update Notice2025-12-09

Others

End of Windows 7 Support for the STOVE PC Client and Recommended Update2025-12-08

Revision

STOVE Privacy Policy Update Notice (Starting from 11.26.2025)2025-11-24

Update

11/23 (Sun) STOVE Update Notice2025-11-24

Update

11/10 고객센터 삭제된 문의의 표시 방식 변경2025-11-10

Error

Flake Shop Error Issue (Resolved)2025-11-04

Maintenance

10/31 (Fri) Check-in Flakes, Capsule Draw Event System Maintenance2025-10-30

PG Information

10/24(금) KT 간편인증 내 PASS 인증서 시스템 점검 안내2025-10-23

PG Information

10/22(수) 스토브 결제 시스템 점검 안내2025-10-21

Error

Oct. 20 (Mon) Notice for Instability For Some STOVE Features (Resolved)2025-10-20
Help by Inquiry Type

Install/Run

How can I check the current version of the PC client?

Install/Run

Error codes are displayed in the client (9003, 9017, 9018).

Install/Run

Error codes are displayed in the client (9002, 9005, 9007, 9013, 9006, 9010, 9015).

Install/Run

Error codes are displayed in the client (9011, 9012, 9014).NEW

Install/Run

Guide to Client Installation/Execution Help Resources

Install/Run

Can I download other games while playing a game?

Install/Run

Can I play multiple games simultaneously?

Install/Run

I want to quickly launch a store game I previously played.

Install/Run

What are the login features provided by the client?

Install/Run

Can I adjust the game download speed?