STOVE Customer Service

Frequently Asked Questions

How do I change my Simple Login account to an email account?

Restoration Inquires

My Epic Seven account was suspended.

I found a bug while playing Epic Seven.

I have a suggestion for Epic Seven.

What is a STOVE account?

I want a refund for an item I bought. (Play Store)

How can I link my Epic Seven account to my STOVE account?

Announcement

Customer Support in English, Traditional Chinese and Korean2018.11.05

Account Suspension Appeal2018.10.12

Help by Inquiry Type

All

PC (STOVE)

Google (Google Play Store)

Apple (App Store)

Amazon Appstore

Huawei

Payments

Google (Google Play Store)

I want a refund for an item I bought. (Play Store)

Google (Google Play Store)

I didn't receive the item after purchasing (AOS)

Google (Google Play Store)

What are Google Play Points?

Google (Google Play Store)

Google play coupon is not working.

Apple (App Store)

'I didn't receive the item after purchasing. (IOS)

Apple (App Store)

Item Price displayed as N/A in the Shop.

Amazon Appstore

There is a problem with a payment made on the Amazon App Store.

Amazon Appstore

How to purchase Epic Seven in-game items on the Amazon App Store.

Huawei

I didn't receive my purchased package due to a login failure with AppGallery.

Huawei

I am having trouble tapping a certain area in Epic Seven.